A CRM/ERP built for Osiris, a Marseille association that supplies medical interpreters to hospitals and care providers.
What I built
One system, three roles:
- Admins: register a request and match an interpreter by availability.
- Clients: request directly, validated by an admin afterwards.
- Interpreters: an app showing where to go and who to meet.
All wrapped in full appointment tracking, from request to encounter.
Results
- 50,000+ appointments.
- ~4 years in production, constantly evolving.
Problems
The edge cases run the show: delays, no-shows, and special situations, all over a lot of sensitive medical data.
Stack: Laravel, Livewire, Tailwind
